I have paid for a China phone number a couple of days ago and still not active. I have tried to call to any of the phone numbers that you have in your website (different countries, minding the time zones) and I haven’t been able to get someone to answer.
I got an email after submitting a ticket, asking me to provide with some documentation on the identity and proof of address. I have submitted all the information about my company but I need to know when will it be ready.
Really, the feedback process is too slow and I need urgently to apply for a permit next Monday, China time. I need to provide that number.
I appreciate your prompt answer.