i am based in germany and have 1 staffmember in brazil who needs to make and accept calls with german clients. And appear to be Germany.
Importantly, the quality of the calls needs to be tripple-A.
100h per month. 400 calls
70% inbound (Germany 2 Brazil)
30% outbound (Brazil 2 Germany).
Inbound Calls from clients in Germany
i need her to have a (virtual) german landline number that forwards inbound calls from clients to her brazil mobile phone.
Limitation: As local Internet coverage in brazil is unstable, we cannot use a VOIP client.
Outbound Calls to clients in Germany
The braziliian staffmember needs to make calls to German clients using her mobile phone. The german virtual number needs to be displayed as caller ID. So the german client thinks, the call is from germany.
can you provide this service?
What are the setup costs
what are the fixed monthly costs
what are the costs of inbound calls (call setup, p/minute)
what are the costs of outbound calls (call setup, p/minute)
how much time does it take to setup the service
what is the contract duration and contract cancellation policy
can i keep the virtual numer if i decide to switch providers?