I opened my FlyNumber account on March 11, 2026. After a week of not being able to get the service to work, I submitted a support ticket requesting basic information about how to place a call. That ticket has never received a response.
Approximately two months ago, I also emailed [email protected] requesting cancellation. I have received no response, my account has not been cancelled, and FlyNumber has continued charging me.
I am requesting the following immediately:
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Cancellation of my phone number and every associated subscription or service
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Written confirmation that no further charges will be processed
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A full refund of every charge made to my account
I was unable to use the service because FlyNumber never responded to my original request for instructions, and FlyNumber then ignored my written cancellation request while continuing to bill me. I am requesting these refunds under applicable New York consumer protection and automatic renewal laws.
72 hours from this notice, a chargeback will be filed with our bank.