Flynumber set up problem

I signed up for a Flynumber a few days ago. I signed up to get assigned a local Japanese phone number that would forward automatically to my mobile number.

My understanding is that I have already be charged for this service. However, I have not yet received any notification that the Japanese number has been set up. It is very important that I get this asap. Can someone please let me know when the number will be set up? Thank you.