404 Error During Order Process

Pre-Sales
1

Hello,

I was trying to place an order for new forwarding phone lines and kept receiving a 404 error page. Any suggestions?

Thanks,
Darryl

2

Hi Darryl

Thanks for bringing this to our attention and the error as been fixed. (We’re right in the middle of a major overhaul to the front-end)

Let us know if you run into anything else but this should be OK now.

3

Thank you for getting back with me so quickly. I have gone through the order process and on the Order Summary page, when I click Proceed with Saved Card, nothing happens.

Thanks,
Darryl

1 Like
4

Thank you again for the feedback Darryl and this is on our side, getting this fixed as we speak…

In the meantime if you add funds manually My account > add funds

and then add a FlyNumber, youll be able to pay using the prepaid which will work.

This functionality should be working shortly though…

Will update here.

5

Hi Again @dman1901

This should work OK using the method you tried earlier.

Thanks and here if you need anything.