Is this a good option to port a uk mobile number from truphone?

Pre-Sales
1

Hello, I had a UK mobile number with Truphone for a number of years. They discontinued the service and now I need to find an alternative. Is this a good option? Could I port my number here to receive sms?Thanks.

2

Hi @sjbpw

As far as a couple months ago we couldn’t port in UK mobile numbers just yet - double checking on this now and will update this topic accordingly.

3

Seems porting in UK mobile numbers might be possible depending on who the “underlying” carrier is.

I’m not sure its “truphone”, @sjbpw, in this case.

Could you ask them directly who the “carrier” is for the phone number?

4

Hello, just had a reply from Truphone: We are the current carrier, Truphone/1Global.

1 Like
5

Thanks for the update here and Truphone is considered an underlying carrier in the UK, unfortunately though we can’t currently port in phone numbers from them.