French numbers stopped working


My french numbers stopped working. XXXXXXX9297
Please help!!


I am able to connect with my mobile - but not with Grandstream GXP 2000 - which was how it was working normally


Can you still ping the SIP server address from your network?

If not send us your IP as perhaps it was banned for too many failed attempts. To get your IP address go to google and type “what is my IP address”

Can you also try a new set of SIP info from your PBX on x-lite

Thanks and let us know if this persists



Our public ip is XXXXXX


Hi - Is someone here??


Yes your IP address is unbanned now

Thanks and let us know if you need anything at all