Hello. I purchased US phone number and I plan to make calls with Mobilevoip app on iPhone. I’m using Cheapvoip as a VOIP provider which is found inside the Mobilevoip app. Problem is, when I try to verify my flynumber number, I’m unable to receive any SMS messages. I’m also unable to make verification by call.
I’ve enabled forward by email in my flynumber account settings and I can’t find messages in my Gmail. I’ve checked spam/junk mails too and it’s not there.
I’ve checked our system and we don’t see any SMS messages coming to your number in our logs. This likely means the verification messages from MobileVoIP/CheapVoIP are not reaching our network at all.
US numbers from FlyNumber do support incoming SMS, but its still up to the sender to actually send the text.
A few things you can try:
Contact MobileVoIP/CheapVoIP support to ask if they allow verification with virtual/VoIP numbers.
See if they offer an alternative verification method, such as email or “Verify by Phone Call.”
Try using a different service that’s known to be compatible with virtual numbers.
Ok, got it. I’ll contact them and see if they’ll help out sorting the issue. In the meantime, got any other services that you know that works with SMS messages for sure?
Alright, I got response from Voipcheap and here’s what they said:
Dear customer,
You need to be able to receive the verify call/message personally and directly otherwise the number can not be verified. The verify calls seem to result in a busy, we an not influence this and you need to solve this with your provider.
Basically, they can’t help resolve the issue which is very disappointing from them.
I tried to look for alternative service providers and came across Zoiper. I have read this guide and it looks like if I want to get SIP credentials, I have to pay for Phone System which is $14.95/month which I cannot afford it.
Does that mean if I want to use Zoiper, I have to pay for Phone System too?
I followed the guide you posted about setting up the Zoiper app and SIP2SIP. While I managed to create an account, I ran into a problem.
In Zoiper networking settings, the registration status will fail if I change Transports to TCP and disable STUN. And if I change Transports back to UDP, the registration status will succeed, however, I won’t be able to make calls.
You would want to contact sip2sip in this case as you’re making outgoing calls with them. You can use our phone system for an easy way to make outgoing calls.
Wait, I just noticed that my prepaid balance in Flynumber is $0.00. Also it turns out that I can now receive incoming calls in Zoiper app, but can’t make any outgoing calls. Does that mean I have add money a prepaid balance to Flynumber?
Hi. I’m happy to report that I finally managed to solve the problem. Turns out that I received verification code from Mobilevoip in a form of audio in my email. I found it in a junk folder and after entering the code, I managed to get verified and the app is now able to make outgoing calls.
Funny enough, I can’t receive incoming calls from Mobilevoip so I have to use Zoiper for incoming calls and Mobilevoip for outgoing calls. While it’s bit inconvenient, it gets the job done so I’m satisfied.
Thank you Flynumber for your help. Your replies and tutorials guide me to a solution. I’ll be using your service for the years to come.
Thank you for the kind words, and we appreciate your business here.
As far as not receiving calls on MobileVoIP, it could be that the FlyNumber is not set to forward there and instead sends the calls to the SIP address you have set for Zoiper.
Either way, I’m glad to hear it’s working, and if you need anything at all, please let us know.
