I have a business registered in Hong Kong but operate mainly from India. I am looking for a Hong Kong telephone number for global communication. My specific queries are:
- I need a Hong Kong number that can receive calls globally.
- Can I use this number for WhatsApp Business registration and communication?
- For outgoing calls, I will mainly use WhatsApp calling. Occasionally, I want to make direct calls from the number as well.
- Right now I do not want use your cloud system. I want to directly use a softphone app like Zoiper or similar SIP apps to receive and make calls. Can i make or receive calls?
- Will you provide SIP credentials (username, password, SIP server) so that I can configure the number directly in my app without depending on your cloud system?
- Please provide setup charges, monthly rental, and call rates (incoming/outgoing).
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Hi @UHBVN_RAPDRP and thanks for posting.
For a Hong Kong national phone number, we’ll need the following business registration information:
- Your name and last name
- Contact phone number
- Company name
- Copy of your company incorporation certificate
- Hong Kong Tripartite Agreement
We also need a Hong Kong address with a recent utility bill not older than 6 months.
Regarding your questions:
- A Hong Kong number technically should be able to receive calls globally; however, we can’t guarantee calls outside of HK will work.
- Many users successfully register their FlyNumbers with WhatsApp Business through Meta Business Suite. While results can vary, we’ve seen good compatibility.
- For outgoing calls, you would need our phone system. I can offer it at a special rate of $9.95/month (instead of $14.95). Call rates vary by destination - you can check them here: Per min rates
- Currently, for receiving calls only, you can use a free solution with Zoiper and a service like SIP2SIP. We have a guide here: Use SIP2SIP to receive unlimited incoming calls | FlyNumber
- Our phone system does provide SIP credentials for configuration. In the coming months, we’re developing internal VoIP accounts that will allow both incoming and outgoing calls without the full phone system (just a per-minute rate for outgoing).
- Pricing:
- Setup: $0
- Monthly rental: $9.95/month for the number and $9.95 if you opt for the phone system.
- Incoming calls: Free when using the phone system or SIP solution
- Outgoing calls: Vary by destination (see rate link above)
You can find more information about our phone system here: Overview | The FlyNumber Docs
Thanks and let me know if you have any other questions.