Outgoing calls with Acrobits

Hi, I use your service for a month now and only used it for incoming calls for now and everything is now working. No problem with incoming (Acrobits on the iPhone, Telephone on the Mac and forwarding to Skype just in case).

But now I just added some credit to my balance to do some outgoing calls but it actually doesnt work. I don’t now what is it I have to do because I already set up everything before but either from Telephone or Acrobits it just doesnt go through.

Could you help me please ? I have to make an important call tomorrow morning.

Hello there

We just went into your PBX panel and noticed you did not have “Outgoing calls” checked in the SIP device you created

I just did this for you, please re-register your device/software and this work OK