My order shows as pending and im looking to buy a lot of numbers also could i use this number on vapi to make calls from albania to italy and will i get chrged per minute by duing that pls respond and get me my number because im working with it
Hi @DomenikoHibroj,
Thank you for your order; we appreciate your business. You were emailed directly regarding the Italian number and getting it activated.
You didn’t upload the needed documentation.
https://www.flynumber.com/products/virtual-phone-number/italy#registration-requirements
You can use our numbers with Vapi, yes; however, keep in mind the outgoing calls would be handled on the Vapi side. Make sure to check out this section of our docs
i understand that i would have to pay vapi for their fees my question is will there bee other fees after i pay for the number from flynumber side also thank you for repsonding this fast its very proffesional and i really appreaciate it
can i please have a response i provided on the mail with the info u asked also my area in not in milan where i tried to buy the number i dont have a problem i dont mind changing it to the area i live pls
If you’re using VAPi for outgoing, then no. Incoming calls to VAPi will be handled by us, and since you’re forwarding to VoIP (VAPi SIP), there will be no per minute rate from our end—just the $2.95 USD per month for the FlyNumber itself.
That’s not an issue. Just click sign up while logged in and order a new number in your area.
ok i will buy new number in my area but first refund me for the other one
this is so unserious how cant u handle a single client like im not gonna order another number and wait 48 hours just to get a response also it makes no sense why do i need to buy the number from my area ive encountered this only to your site again im down to buy new number if u refund me for the other one and if u acitvate the new one in 1 hour
Please place the order and choose to pay with your prepaid balance — the first payment was never used, so there’s no need to pay again.
hello i understand thanks i just purchased a number to the same city im resident please help me make the number active as soon as possible if its anything i can do tell me
Thanks @DomenikoHibroj
You were emailed directly about that order and what we need - please check your email.
i sended everything through the mail could u guys please check to activate teh number for me
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i added 20 dollars to my funds so ican buy clode phone system and another number why is the funds panding they already went out my card
Your account was flagged @DomenikoHibroj.
You signed up and registered the Italian number as personal (the number is active); however, you indicated you want to use this for commercial purposes. We need to protect the relationships with our partners, which is why we asked for updated info from you.
Once all is sorted, payments will be approved instantly from here on out.
Thanks and standing by (please check your email).
i have no problem providing with information about my bussines puposes also yeah the payment wnet through i send an email with more information i would apreaciate a response and coming to a final conclusion guys thank you for ur job
Thanks for the update @DomenikoHibroj - your number, phone system, and the trunk features are all live.
Hi FlyNumbers team,
Following up on my setup — inbound calls are now working great with VAPI. However I’m running into an issue with outbound calls.
When VAPI tries to place outbound calls through my FlyNumber, phone.systems returns 480 Temporarily Unavailable and the Route shows as “-” in the call logs.
Looking at my phone.systems dashboard, I don’t see an “Outbound Trunks” section. Is outbound voice termination available on FlyNumber accounts? If yes, how do I enable it?
Thanks
Hi @DomenikoHibroj,
It is enabled and it shows up as “Termination gateways” and “termination routes.”
You might want to look into the route as the call logs (you can also see this within the phone system) are failing because of the + sign being used to call out. Can you try to have Vapi call out without the +, or edit the termination route to strip the +?
Thanks and let me know.
i am still having a problem making the outboand calls i dont know where the problem is now at least it says the call was made but the costumer didnt respond wich in this cse the costumer is and and im not reciving any call
Hi @DomenikoHibroj,
You are not receiving calls because the main setting in My Flyunumbers is set directly to a SIP URL, not the phone system, so whatever is set for incoming in the phone system is not being used.
We just changed this for you, so now incoming calls will route based on whatever is set in the phone system.
Also, check your “Call Analytics” section in the phone system panel itself to see if there are any issues with calls. Outbound seems to be working OK. If this persists, share the logs from Vapi, wherever this is working.