Hi, I have renewed my number and noticed that I’ve been charged twice due to the failure to process the transactions previously. Does that mean I have to play $8.85 instead of the usual $2.95?
Hi @happysoda,
Thank you for your payment; we appreciate your business.
You’ll notice in our screenshot two “failed” payments - these were declined, so you were not charged.
The pending one was approved and renewed your number (you have auto-renew off, which is why this was not done automatically).
No, you were charged just the $2.95 per month for the number.
Ah, okay. Thank you for clarifying this issue.
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