403: Access Forbidden This form has not been submitted because your IP is listed in a spam database


#1

Hello Support Team,

I was considering to purchase a number but in the account creation option got this message of IP ban.
We use this IP (provided by our ISP) to do our regular job with all major sites including google or yandex.

There are users in a network who might be less careful of their system security and become the zombie host of spammers and as a result got listed in spam database as you are well aware.
The reputed ISPs try continuously to unban these IPs which takes time and shared IPs provided by mobile operators mostly become victims of such spammers and ban. This is a bitter reality that we can not avoid.
Therefore, please consider implementing a policy of Captcha in form submission instead of relying on spam databases which are more relevant in email filtering.

As you are aware, Captcha will serve the same purpose to prevent abuse of your forms instead of banning a prospective customer.
We face such Captcha sometimes as an extra security measure to some prominent sites whenever our shared IPs are found in banned list. However, after proving as the human user, we don’t face any issue further.
To test, I tried with browser VPN and different IPs but the result was same (perhaps due to not clearing the cookie),

Once again, please make the security system effective and not something for which we have to waste valuable time for trifle things.
I found both your products and efforts remarkable.
Looking forward to test it soon!

Thanks.