Account Banned during the Uploading of Documents, need assistance

Hello. Recently i made an account in FlyNumber, trying to setup a number for a business, but i received the 403 error while trying to submit some documents. After a few retries, it blocked the account. I am assuming it is a protection against spam, but it was a consequence of trying to fix the of “Multiple extensions” (still don`t know what that means in the context of the documents).

Is this something you can assist me on?

Sorry about this @ItOpti, and we took care of it from here. Your IP might still need to be removed from the ban list, though. Please PM your IP address so we can make sure it’s clear.

Thanks and standing by.