Hi, I’m interested in subscribing to your phone system and would like to confirm whether it supports integration with a third-party SIP trunk provider.
Thanks,
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Hi @Odyssey,
Yes, it does. You’ll need to ask us to enable it as it’s not available by default.
More info here:
Great, thanks for the clarification!
I’d like to confirm:
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Is your phone system license charged per user and/or per device?
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With one user account, how many devices can be used simultaneously?
Looking forward to your response!
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It’s per phone system instance - so you can add multiple “users”
There is a soft limit of 30 devices however if you need more you can let us know.
We have two numbers (from a third party)—one for the office and one for a representative who is located in another country and frequently moves. I would like to know if it’s possible to set up these two numbers in your phone system, with each number assigned to the respective user as described.
Additionally, to clarify, would we need two separate SIP trunks, one for each number?
I also want to ensure that the setup for these two users will be separate, and that their calls will not ring interchangeably or cause any conflicts.
Thank you for your assistance. I look forward to your response.
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Yes, that can easily be done with the phone system. You can set up a SIP account for each and have independent routing for each.
You can even set up multiple workspace tabs to keep the logic completely separate.
Hi,
I already have the phone system set up. Could you please enable the Trunk feature for me?
Thank you in advance!