Service Terminated

Support
1

Hello, I didnt get a reply to my email to customer support. As i mentioned, I dont use the service very often, not at all for some months, but today I have a VERY IMPORTANT CALL and my service was terminated again yesterday, the day before this call.
I am trying to make a payment but I get an error message:
Failed to add card: A duplicate customer payment profile already exists.

I have used this card for many months. I dont understand the problem.

I would appreciate your prompt response. Thank you

2

man you are not the only with that problem. my number was canceled (not sure if I did a mistake or an accident) at least I cannot remember I have quit it - and I need it now and the support does not respond for more than a day. I had a situation where I have not even got a respond for a week. I am honest it sucks.

hope this part can be improved.

3

Hello Again, I assume you are very busy, but I would appreciate a response )

I did email you last week to let you know about this call. It is very important. I only have a few hours left

4

Hi @Linguini,

Apologies on the delay here. This looks to be sorted out. If you run into anything, please let us know.

Hi @rscom,

Please see