Request for Pricing & Plan Details – UK Virtual Number Solution

Pre-Sales
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1

Hello Team,

I hope you are doing well.

We are evaluating solutions to obtain a UK local phone number that supports both incoming and outgoing calls, while allowing our team to operate remotely from India and Singapore.

We would appreciate it if you could share the following details regarding your offering:

  1. Available plans and pricing

    • Cost of a UK local number (monthly/one-time)

    • Per-user or per-seat pricing (if applicable)

    • Call charges (UK inbound & outbound)

    • Any additional setup or compliance fees

  2. Calling capabilities

    • Ability to make outbound calls displaying the UK number as caller ID

    • Incoming call routing / call forwarding options

    • Support for mobile apps and desktop softphones

  3. Team & account features

    • Number of users supported under one account

    • Call transfer, IVR, voicemail, call recording (if available)

    • Admin and reporting features

  4. Geographic & compliance details

    • Ability for users to operate from India and Singapore

    • Any KYC or documentation required to activate a UK number

  5. Optional features

    • SMS support (if available)

    • Trial period or demo availability

Please also let us know the expected activation timeline once we proceed.

Looking forward to your response.

1 Like
2

Hi @Datakrew

Thanks for considering FlyNumber for your UK virtual phone number needs. I’d be happy to provide details on how our service can support your team operating remotely from India and Singapore.

Pricing & Plans

UK local numbers start at $2.95/month with unlimited incoming calls when you use VoIP. Our pricing is based on the number, not per user, so the entire account can support up to 30 VoIP users at no additional seat cost.

For advanced features (IVR, call recording, time-based routing, outbound calling with UK caller ID), our optional cloud phone system is available for a flat monthly rate of $14.95 plus the cost of your number.

Calling Capabilities

  • Incoming calls: Unlimited incoming calls with VoIP included in the monthly price
  • Outbound calls: Using the cloud phone system, you can make outgoing calls with the UK number as the caller ID. When using a UK FlyNumber to call UK numbers, you pay local UK rates. View rates at Per min rates
  • Call forwarding: Forwarding to a US number costs $0.02 per minute, while UK mobile forwarding is around $0.08 per minute. Full rates: The FlyNumber per minute rates for call forwarding | FlyNumber

Important Note About India: India numbers are for incoming calls only and cannot be used for outbound calling. However, your UK number will work perfectly for both incoming and outbound calls with your team in India and Singapore.

Team & Account Features

  • Create up to 30 VoIP accounts for users to make and receive calls
  • IVR/Call Menu, Call Recording, Date/Time Routing, Block Calls, Call Queues, Ring Groups, Conference Rooms, Create SIP Accounts
  • Day/time-based routing, call blocking, and integration with SIP accounts
  • Detailed call logs with call analytics and reporting
  • Dedicated app for iOS, Android, Windows, and macOS

Geographic & Compliance

Your team can operate from anywhere, including India and Singapore. There are no special registration requirements for UK local numbers—just standard account setup information.

SMS Support

We currently support incoming SMS for select numbers. Messages are automatically forwarded to your email address. UK mobile numbers (44-7 prefix) include SMS capabilities.

Activation Timeline

UK numbers activate immediately upon signup. You can start using your number within minutes.

Trial & Setup

We don’t offer a formal trial, but we have no contracts or obligations - cancel anytime. You can choose billing periods of 1, 3, 6, or 12 months.

You can explore our full documentation at Introduction 👋 | The FlyNumber Docs or sign up directly at https://www.flynumber.com/signup to get started.

If you have any questions about setup or need help choosing the right configuration for your team, just let us know.