Payment did not go through

Hi, I want to know why card payments don’t go through immediately? We have currently charged the account, but the payment did not go through and we cannot call. Please check. Well thank you.

Hi there,

Seems the card on file was not set to auto-bill

Done in My account > My details

Regardless, this was actually also caught up in our payment filter - took care of this for you and numbers/account should all be working fine.

Let me know if you run into anything.