Need SIP Credentials Urgently – Phone System Panel Not Enabled

SIP
1

Hello FlyNumber Support Team,

I urgently need to set up outbound calling for my two active Australian virtual numbers (one mobile + one Melbourne landline). However, I cannot proceed because my account shows:

“The phone system is not enabled on this account.”

Since I will be using Zoiper (as you recommended — or another good free option if available), I need to confirm:

Do I need access to the Phone System Panel to obtain my SIP credentials?

If yes, please enable it for my account immediately.

At this moment, I am completely stuck because I cannot retrieve any SIP details.

Please let me know the fastest possible way to:

  1. Get SIP credentials for my two existing AU numbers

  2. Enable outbound calling without being forced to buy another virtual number

  3. (If needed) Activate Cloud Phone System—only if it works with my current numbers

I have an urgent need to make outbound calls, so your quick assistance would be greatly appreciated.

Thank you

2

Hi @Jansen,

Apologies for the delay. There was a Cloudflare blackout that affected our site earlier (not the phone numbers/service itself though).

Your phone system was enabled (yesterday), and you were updated directly via email.

We appreciate your business, and if you run into anything, please let us know.