Frequent busy signal on my number

Hi there,

My callers are complaining that my phone number is busy most of the time especially in the morning.

how many lines do we have per number, are they shared between all users of or dedicated?

Its 2 channels per number. We hope to give you the ability to add more in the future.

its just in the morning i have few calls, i end up not getting calls, most customers complain they get fast busy signal on my virtual number, then they call me on my mobile

It would tell you in the call history, are you seeing a “busy” error in there?

My account > Call History

no its not resolved, its just morning time, i cant get calls,

We’re rolling out “upgrade channels” as an add-on shortly