I am an Australian citizen and reside in Thailand for more than 13 years.
One of the Australian establishments I am engaging with is implementing a two-factor authentication system, which mandates an Australian mobile number for registration.
The issue arises from my residence in Thailand, as the Australian establishment is unwilling to adapt the two-factor system to support an overseas mobile phone number.
My technical know-how is limited.
I require a product that includes an Australian mobile phone number, which I can then furnish to the Australian establishment. This should enable me to receive ‘push notifications’ or SMS messages from them.
Is there a product feature available that meet these requirements?
Apologies on the late reply with this was incorrectly caught in our filter…
Understood and generally speaking we can’t guarantee 2FA or short code SMS verifications however it just so happens we’ve had pretty good luck with AU mobile (and Israeli mobile) when it comes to these types of text messages.
Fo an AU mobile number we would need proof of address (Thai proof would work fine)
Thanks and let us know if you have any other questions or concerns.
Dear Support Team,
Thank you for responding. I apologize for my confusion regarding the application process and the necessity of selecting an Australian city to obtain a virtual Australian phone number.
The Australian company’s headquarters that I am dealing with is in Adelaide, but they may choose to send SMS messages from one of their branches located in Sydney or Brisbane to the virtual Australian phone number. As I understand it, the message would then by FLYNUMBER be relayed to my mobile phone number in Thailand.
Additionally, the Australian company does not send SMS messages to numbers containing prefix codes. Could you please provide me with a fictitious example of the Australian phone number I am applying for, which will be used by the Australian company to send SMS messages to my mobile number in Thailand?
If everything works as I hope it will, then after a trial period of three months, I would like to continue with annual subscriptions. What is your preferred payment system, please?
I have no issues uploading copies of my Australian passport and residential address in Thailand.
I apologize for all these queries, as my technical understanding is very limited.
I am truly sorry, but it seems that based on your example, my AU mobile phone number would contain the prefix ‘61’, which would not be acceptable to the Australian company I am dealing with. Thank you for your patience and thorough explanation of this subject.
Dear Support Team, You are absolutely correct! It’s quite embarrassing, but upon reviewing my messages, I realize I mistakenly used the term ‘prefix’ instead of ‘country code.’ I apologize for the confusion; it seems a momentary lapse of clarity slipped in.
Allow me to provide the revised and corrected message and I sincerely apologize for the oversight: Following your example, it appears that my AU mobile phone number includes the country code ‘61’. Regrettably, this format is not be acceptable to the Australian company I am dealing with.
Thank you for your understanding, and I appreciate your patience with this correction.