Hello, I was wondering when I would receive my number?
Hi @LDV
You were updated via ticket / email earlier on this - you should have your number and phone system enabled within the hour.
Thanks and you’ll be sent a notification shortly.
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Hello Staff, Is there a reason why I cant activate the phone system panel? Ive paid for it, yet I still cant access it for some reason.
Hi @LDV,
Apologies on the delay with this, and you should see the phone system enabled on your account right now.
Thanks and here if you need anything.
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Thanks for activating. I have a small question, why am I not capable of calling toll-free numbers?
You should be able to—make sure you follow this format when calling out.
Thanks, and let me know if you still have issues.
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I am trying to call the number 0800 6645 451 from apple support. I tried +448006645451 to fit the format, yet it still doesnt go through. I appreciate the help.
Please try without the + symbol.
Ive tried it, it didnt work.
Ive tried numerous combinations with plus, without one, with german dial, british one… They dont work
Sorry again about this, @LDV. After further review, it looks like there needed to be an adjustment on your account.
Could you try this one more time, please, and report back if all is OK.
Hello, it seems that its still not working. Ive seen that you guys offer a mobile number if I remember correctly? Would it perhaps work with that? If yes, I would like to convert my number to a mobile one if thats possible. Thanks for the help.
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Hi @LDV,
It looks like there is an internal error when calling this specific toll-free number. We are getting more details and apologize for the inconvenience here.
We missed the obvious answer on this one.
You were close…
When calling a toll-free number, generally they need to be called from a local number. So, for example, there could be issues calling a German toll-free number from a local UK phone number.
This is a general limitation of toll-free numbers in general, not really FlyNumber.