Hello Flynumber-support,
yesterday i created an account and today i saw that the payment got reverted and i can not log in anymore. I am currently in Peru.
Can you tell me how i can solve that issue, so i can make calls to germany?
Greetings
Hi @Florian_Bwd
Sorry to hear. It seems the account was flagged, but we have re-enabled it for you.
Could you please open a ticket and provide details on how you plan on using the services? Keep in mind you’ll need German info to register a German number—more info here:
https://www.flynumber.com/products/virtual-phone-number/germany#registration-requirements
Hello, i want to use it for making calls to germany. Is there a flatrate or do i need to pay for every minute?
Thank you, i can log in now.
Greetings Florian Berwald
Hi @Florian_Bwd
Yes there is the phone system monthly and a per min rate to call out
https://www.flynumber.com/phone-system-rates
More info here
Hello,
I received an email from your colleagues asking me for my business documents, such as my business address. I sent everything to them, but I haven’t received a response yet. I would like to use the number as soon as possible.
Best regards,
Florian Berwald
Sorry for the delay @Florian_Bwd, however, it seems the proof of address requirement wasn’t met - could you please double-check your email?
Thanks
Dear Flynumber, the requirement check is not approved yet. Can the process be a little bit faster, please?
Greetings
Apologies for the delay here. This is pending and we should have more news soon.
Keep in mind with Germany, the number that was assigned is just a placeholder. That’s not the actual number. It just so happens that Germany is one of our more strict carrier partners as far as getting numbers activated.
We should have more news soon and appreciate your patience. Thank you very much.