( Apologies to the ones who may get notified as this post is old )
It should have been replied to right away but was wrongfully deleted - we undeleted as this could help someone
If you order a number that requires special registration and you didn’t provide the correct information - there could be a delay
For example, you order a Rome, Italy phone number and don’t provide proof of address in or around Rome.
Another would be if you ordered a Portugal number and didn’t provide a Portugal address ( no documents needed for Portuguese numbers )
Finally, there are numbers that don’t require any special registration ( United States, United Kingdom, Brazil, Mexico, Canada, and others ) - As long as the account doesn’t raise any red flags, you should have your number right away.
Side note: To see if your country requires “special registration” - click the country from this page