Person Module does not turn green

PBX - Phone system
1

Dear Flynumber Support team,

I have done all the steps of http://flynumber.com/blog/how-to-use-your-flynumber-sip-account-to-make-and-receive-calls-on-a-pc/. Using SIP Blink Client.
Ping Correctly to the SIP server.
But the Person module does not turn green.

I have disabled the firewall and try also with X-lite, but never able to see that module turn green.

Can you please let me know if I have to do anything else?

Thank you,

2

What response are you getting exactly when you ping?

Are we sure the SIP credentials were added correctly, keep in mind the info is case sensitive ( please also make sure there are no trailing spaces)

I would also try recreating a new person module and try the SIP info on a fresh install of x-lite.

If this persists please PM or email us your username so we can take a look at your config from here

3

Thank you for the answer.

When I do the ping, it says I have received the 4 packets received. 32 bites. Time: 156.

Is it possible that my ISP is blocking the 5060… ports? That what is says in http://www.canyouseeme.org/

Can I change the port I use to connect to your servers?

4

Thats unfortunate- perhaps they can unblock, you can set forwarding to s SIP uri with a custom port but using a custom port with the PBX is not yet supported.