Newly activated DID number isn't forwarding to pbxes

SIP
1

I activated a new DID number in Curitiba, Brasil to be forwarded to my pbxes account. I’ve tried to call it but it has not worked. There’s no record on the flynumber call history, nor on pbxes side.
Could you please check and confirm if the number is active and the forwarding is ok?
Thanks in advance.

2

Hi

Sorry to hear, we’re seeing no issues with Brazil numbers at the moment - please send us a ticket if this persists

Can you please try to set the “TO” date in the Call history to one day in the future and you should see the very recent calls

3

Thanks, ticket opened!