Looks active on list, all paid, all OK, but people are ringing and I am not getting it..
When you forward to a phone number ( or make outgoing SIP calls) there is a per min rate, USA and Canada is .01 for example - we added a courtesy $1 credit to get you back online
If you send the calls to SIP / VOIP its free and wouldn’t need funds in prepaid balance ( My account > dashboard and then summary tab)
Let us know if you'd like us to setup the SIP from here and send you the info to make things easier
You can set this to autobill( or set a notification ) from
My account > my details
Thanks and let us know if you need anything