If I decide to change the service provider, can I retain the phone number?
Yes you can, different providers can port in different numbers but if its legitimately you requesting the port out we will never block it.
I’d like to port my number to a Canadian provider (Rogers) - what details do I need to provide them? Usually they are asking for existing provider and have a drop down to select from but ‘flynumber’ is not there… any hints or contacts I can provide for them to contact you?
Hi @mchomicz
You should be able to give them the information found in My account > my details
If you run into any issues please open a ticket on your account so we can investigate